When are toilet facilities necessary for cafes and restaurants?

You will always have to provide toilet facilities for staff to keep within the law. When you are a cafe owner or run any other business, customers and clients may also legally require or personally expect toilet facilities to cater to their needs. The cafe and restaurant business, and much of the hospitality sector for that matter, is a distinct grey area as the subtle laws and regulations are not so apparent.

Section 20 of the 1976 Local Government Miscellaneous Provisions Act says if there are 10 or more seats then toilets should be available if food or drink are sold for consumption on the premises. As a business, you have to comply with many legal regulations and codes of practice to not incur any kind of penalty. Penalties can include many kinds of fine, loss of licensing or even potential cases from people who feel your non-compliance violates a legal standard.

In any case, the main answer is that you do not by law have to provide toilets for customers if there are not 10 seats and people are consuming food or drink on the premises – though you do for staff. However, there are a few exceptions and situations where you will still have to provide them even when you have fewer than 10 seats and customers are not consuming food or drink on the premises.

As leading washroom installation specialists we are well-placed to be familiar with the laws and deliver fully compliant cafe toilets and bathrooms, as well as install cubicle systems in a wide variety of other settings. Contact us today for more information.

In what situations will I have to provide a toilet?

While you are obligated to offer toilet facility provisions to customers if they are consuming food or drink on the premises and there are 10 or more seats, there are a few situations when toilets are obligatory even when this is not the case.

If you run a walk-up cafe or coffee shop, stall, bakery, ice cream shop or another hospitality establishment you may find that you fall into the legal categories we describe below. Essentially, It all depends on the nature of the services you provide.

Licensed and unlicensed premises

It is possible that you run a place that serves alcohol, frustratingly that is going to affect your legal obligation toward toilet provision. The regulations and laws will demand that you provide proper toilet facilities if you have a drinks licence.

Opening hours and times of service

Whether you are open 12 hours or a day or 6, the time of day that you are operating will affect your legal obligations. Toilet facilities must be present in an establishment open after 11 PM.

Cafe and hospitality toilet facilities laws explained

You do not have to provide toilet facilities in a cafe, restaurant or another hospitality establishment if you are selling food or drink to be consumed on the premises if there are fewer than 10 seats. Toilet facilities must, however, be available for any staff. Holding a drinks license or operating after 11 PM will mean that your cafe or other place of business is also obliged to provide toilet facilities.

If your establishment requires cubicle systems or washroom facilities due to legal regulations, or you want to install bespoke and high-quality facilities for your staff, we provide an experienced and imaginative design and installation service that is fast, low-cost and uses durable workmanship to deliver long-lasting and effective results.

Out toilet cubicle systems installation service

We use the finest high-quality materials for all of our bathroom systems in a variety of commercial, industrial and educational settings. You will find our products flexible in terms of material choices, which means we can work with a range of budgets.

Whether you require installation in hospitality settings or otherwise the toilet and cubicle installation services that we provide include the following:

  • Low costs, we can match or beat any price.
  • Fast turnarounds, a minimally-disruptive installation time.
  • Best products, we use the highest-quality products on the market.
  • Quality of workmanship, durable and long-lasting installations.
  • Enduring final results, installations will function as new for a long time.
  • Fully compliant with legal regulations.

We have a diverse range of experience and we are consistently contributing to and creating case studies to showcase the projects that we produce. Please feel free to take a look at some of our work, which will give you an idea of the high quality of results that we deliver.

Contact us today to get started. One of our friendly and professional team will get back to you as soon as possible.